These Terms and Conditions govern your access to and use of the Popify website at popify.app, the Popify dashboard at app.popify.app, the Popify app and plugin, the popups and notifications Popify shows on your store, support services, and related services (together, the “Service”). The Service is operated by Importify Ltd (“Popify”, “we”, “us”, or “our”).
By accessing the website, creating an account, installing the app or plugin, connecting a store, or using the Service, you agree to these Terms. If you use the Service for a business, you represent that you have authority to bind that business.
1. Eligibility and accounts
You must be at least 18 years old and legally able to enter into these Terms. You are responsible for the accuracy of account information, the security of your login credentials, and all activity under your account.
You must notify us promptly if you believe your account has been accessed without authorization.
2. What Popify provides
Popify helps merchants show social proof popups and notifications, such as recent orders, visitor counts, reviews, and offers, on stores built on Shopify, Wix, and WooCommerce.
Features, plan limits, and supported platforms may change from time to time.
3. Third-party platforms
Popify connects with third-party ecommerce platforms and with the email marketing platforms, reviews apps, and other tools you choose to connect. We do not own or control them or their policies.
You are responsible for reviewing and complying with the terms and policies of every platform and tool you use with the Service.
4. Merchant responsibilities
You are solely responsible for your store, your products, your customer relationships, and your compliance with applicable laws, including consumer protection, advertising, and data protection laws.
You are solely responsible for the popups and notifications you publish, including the names, numbers, reviews, offers, and claims they show. You must make sure they are accurate and not misleading, and that you have the right to display them.
If you use popups to collect contact details or use push notifications, you are responsible for any consent required and for how you use the details you collect.
You are responsible for checking content before publishing it. Popify tools assist your workflow; they do not replace your own legal or compliance review.
5. Acceptable use
You agree not to misuse the Service. Prohibited conduct includes:
- using the Service for unlawful, fraudulent, abusive, misleading, or infringing activity;
- attempting to access accounts, systems, data, or areas of the Service without authorization;
- interfering with the security, stability, or performance of the Service;
- copying, reselling, sublicensing, or reverse engineering the Service except where permitted by law;
- uploading malware, harmful code, or content that violates third-party rights.
6. Subscriptions, billing, and refunds
Paid features require a subscription. Pricing, plan limits, billing intervals, and included features vary by plan and platform.
Depending on your platform, billing, cancellation, and payment processing are handled by your platform’s app billing system (such as Shopify or Wix) or by PayPro Global.
Fees are not refundable, except where the law or the rules of your billing platform require a refund. You can cancel at any time through the cancellation process for your billing channel; cancellation stops future charges.
7. Store connections and permissions
To use the Service you need to connect your store and grant the app access to it. You authorize Popify to use that access to provide the Service.
You are responsible for managing access to your store and for removing the app when you no longer want Popify to access it.
8. Service changes and availability
We may add, remove, suspend, limit, or modify features from time to time. Some features depend on third-party websites, browsers, and platform APIs, and those may change without notice.
We try to keep the Service available, but we do not guarantee uninterrupted, error-free, or permanent availability.
9. Intellectual property
The Service, website, software, design, text, graphics, logos, and documentation are owned by Popify or its licensors and are protected by intellectual property laws.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for your own ecommerce business.
10. Your content and store data
You retain ownership of the content and data you submit, edit, or publish through the Service. You grant Popify the rights needed to host, process, transmit, and display that content and data as necessary to provide, maintain, and secure the Service.
You represent that you have the rights required to use any content or data you provide to the Service.
11. Privacy and data protection
Our collection and use of personal information is described in our Privacy Policy and our Cookie Policy.
Where Popify processes personal data of your store’s visitors and customers on your behalf and data protection law such as the GDPR applies, our Data Processing Agreement applies and forms part of these Terms.
12. Disclaimers
The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Popify disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and uninterrupted operation.
Popify does not guarantee store revenue, sales results, conversion rates, or search rankings.
13. Limitation of liability
To the fullest extent permitted by law, Popify will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages, including loss of revenue, loss of customers, store suspension, platform enforcement, claims about the content of your popups, or data loss.
To the fullest extent permitted by law, Popify’s total liability for any claim relating to the Service is limited to the amount you paid to Popify for the Service during the three months before the event giving rise to the claim.
14. Indemnity
You agree to defend, indemnify, and hold Popify harmless from claims, damages, losses, liabilities, costs, and expenses arising from your store, products, customers, the popups and other content you publish, the contact details you collect and the messages sent on your behalf, misuse of the Service, violation of these Terms, violation of law, or infringement of third-party rights.
15. Suspension and termination
We may suspend or terminate access to the Service if you violate these Terms, fail to pay fees, create risk for Popify or other users, misuse the Service, or if a platform or legal requirement requires us to do so.
You may stop using the Service and cancel your subscription at any time.
16. Governing law and disputes
These Terms are governed by the laws of Israel, without regard to conflict-of-law rules, except where mandatory consumer protection laws require otherwise.
Where permitted by law, disputes relating to these Terms or the Service will be brought in the competent courts of Israel. Either party may seek urgent injunctive or equitable relief in any competent court to protect intellectual property, confidential information, security, or platform access.
To the extent permitted by law, any claim relating to these Terms or the Service must be brought within 12 months after the event giving rise to it.
17. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new update date. Continued use of the Service after an update means you accept the updated Terms.
18. Contact
Importify Ltd
Hagana 40/34, Givatayim, Israel 5348813
Email: support@popify.app
Website: https://popify.app/