Troubleshooting
Popups not showing, warning messages, store connection problems and how to reach support. 5 articles
- How to connect your Woocommerce store to the Popify app? [troubleshooting] WooCommerce store not connecting or popups not showing? Check the store connection, the Popify plugin, enabled popups and your monthly unique…
- Why am i getting a warning message? Why Popify shows a warning on orders or add-to-cart popups: events for products that are unavailable or missing a title, image or URL are skipped.
- Why my recent sales popups are not showing? Recent sales popup not showing? Check the dashboard warning, why stores with no orders in 60 days show nothing, and why deleted products never appear.
- Why don't I see my popup notifications? Popify popups not showing? Check that the popup is activated, the hide-after-close setting, your display settings, and whether there is data to show.
- Steps to Provide Popify team with Access to Your Shopify Admin Panel How to give the Popify support team access to your Shopify admin by adding [email protected] as a staff account with the right permissions.
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